Privacy Policy

1. Overview

Queensland Underpinning Directory ("we", "us", "our") operates the website at queenslandunderpinning.com. We are committed to protecting your privacy and handling your personal information responsibly in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

Information you provide to us

We may collect personal information when you:

• Contact us via email
• Submit a business listing enquiry
• Report an issue with a listing

This may include your name, email address, phone number, and business details.

Information collected automatically

When you visit our website, we may automatically collect:

• IP address and general location (country/region)
• Browser type and operating system
• Pages visited and time spent on the site
• Referring website

This data is collected in aggregate and is not used to identify individual users.

3. How We Use Your Information

We use collected information to:

• Respond to your enquiries and communications
• Process and manage business listing requests
• Improve the quality and accuracy of our directory
• Monitor and improve website performance
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Business Listings

Our directory contains publicly available information about businesses operating in Queensland. This information — including business names, phone numbers, addresses, and service descriptions — is sourced from publicly available sources or provided directly by the businesses themselves.

If you are a business owner and wish to update or remove your listing, please contact us at contact@queenslandunderpinning.com.

5. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of our website.

6. Third-Party Services

We may use third-party services that collect data on our behalf, including:

• Cloudflare — Website hosting and security. Cloudflare may collect usage data as part of its service.
• Analytics tools — We may use privacy-friendly analytics to understand how visitors use our site.

These services have their own privacy policies governing the use of your information.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Our website is served over HTTPS, and we limit access to personal data to those who need it to operate the directory.

No method of data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights

Under the Australian Privacy Act, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (where applicable)
• Make a complaint about how we handle your information

To exercise any of these rights, contact us at contact@queenslandunderpinning.com.

9. Links to External Websites

Our directory contains links to external business websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: